WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → Login
Registration and login at Lucky-Block-Casino
Duplicate Account Detected: Block and Withdrawal Stop Threaten
Creating a second account may trigger a duplicate account detection, leading to an immediate account block. This action can also result in a complete stop on any withdrawal requests. The casino enforces a strict policy against multiple accounts per player to maintain fairness and security for all users.
During the registration process, players are required to provide personal details such as name and date of birth, which are later matched against identification documents during KYC verification. Any discrepancies between these details, for instance, a date of birth mismatch with an ID, will result in a blocked withdrawal. This measure is in place to prevent fraud and ensure compliance.
The verification process, which includes checking a submitted ID and proof of address not older than 3 months, typically takes between 24 to 48 hours. If further questions arise during this period, the verification timeline can be extended. This means that while initial verification might be quick, any complexities could delay access to funds significantly.
Upload KYC Documents with Mobile Camera
Players can conveniently upload their Know Your Customer (KYC) documents using their mobile camera directly through the platform. This feature streamlines the verification process, allowing for immediate submission of necessary identification and proof of address. The aim is to make the onboarding experience as smooth as possible.
The KYC procedure requires two primary documents: a valid identification document, such as a passport or driver's license, and a proof of address, like a utility bill or bank statement that is no older than 3 months. Successful submission and verification are prerequisites for processing any withdrawals from the account.
While the initial registration takes approximately 1 minute to complete the basic form and an additional 2-3 minutes for personal data, the subsequent KYC check is crucial for withdrawals. This verification step, which takes 24-48 hours, ensures that the player is of legal age (18 years) and resides at the declared address.
Blurry Uploads: 3 Reasons for Rejected Documents
Blurry or unreadable document uploads are a common reason for KYC rejections, directly impacting withdrawal timelines. If the submitted identification or proof of address cannot be clearly read by the verification team, it will be flagged for resubmission. This adds to the overall verification period.
Poor lighting conditions during the photo capture are one of the main culprits leading to blurry images. When taking pictures of your ID or utility bills, ensure you are in a well-lit environment. Insufficient light can obscure important details and make the document appear illegible to the verification system.
Another frequent issue is the angle at which the document is photographed; photos taken at a sharp angle can distort text and make it difficult to read. Furthermore, using a low-resolution camera or zooming in excessively can also result in pixelated and unreadable documents, prolonging the verification process which can take 24-48 hours.
How Long Does Verification Take with Further Questions?
Standard verification of KYC documents typically takes between 24 to 48 hours for completion. This timeframe allows the casino's security team to meticulously review the submitted identification and proof of address. Prompt and accurate document submission is key to avoiding delays in this process.
However, if the verification team encounters any ambiguities or requires additional clarification regarding the provided documents, the verification timeline can be extended. These further questions are designed to ensure the integrity of the player's account and prevent fraudulent activities, ultimately protecting the player.
The initial registration phase is swift, taking only about 1 minute for the registration form and 2-3 minutes for personal details. Yet, any extended verification due to supplementary inquiries means that the eligibility for withdrawals might be postponed beyond the standard 24-48 hour window, potentially impacting player access to funds.
Confirm Mobile Number: SMS Code with 6 Digits
As part of the security protocols, players may be required to confirm their mobile number via an SMS code. This code, consisting of 6 digits, is sent directly to the registered mobile phone. Entering this code accurately into the designated field on the platform verifies ownership of the number.
This SMS verification step adds an extra layer of security to the account, complementing the initial registration which takes just 1 minute for the form and 2-3 minutes for personal data. It helps to ensure that only the legitimate account holder can access and manage the account, particularly regarding financial transactions.
While payment methods like Dogecoin (DOGE) offer withdrawal times of 0-24 hours and Binance Pay withdrawals within 0-2 hours, these speeds are contingent on a fully verified account. Any issues with verification, including the confirmation of a mobile number, can delay the entire process, including payout speeds.
Registration and verification step by step
| Step | What to Do | What You Need | Duration |
|---|---|---|---|
| 1 | open the registration form | email address | about 1 minute |
| 2 | enter your personal details | name, date of birth | 2-3 minutes |
| 3 | confirm your account | confirmation link | instant |
| 4 | make the first deposit | payment method | 1-5 minutes |
| 5 | complete verification | ID and proof of address | 24-48 hours |
Close Account: Observe 30-Day Notice Period
Closing an account at Lucky-Block-Casino requires adherence to a specific protocol. A notice period of 30 days must be observed by the player before the account can be permanently deactivated. This timeframe allows for final transactions and account reconciliation. Players should plan their account closure with this 30-day window in mind.
During this 30-day notice period, players can still engage with the platform, provided their account remains active. However, no new deposits are typically processed during the final stages of account closure. The casino reserves the right to manage ongoing processes within this established notification period. Final payouts are processed after the 30-day period concludes.
The 30-day notice period ensures that all outstanding obligations and player activities are settled. This includes any pending withdrawals or bonus settlements that may occur. Adhering to this procedure prevents potential disputes and ensures a clean exit for the player. It is a standard practice for account management.
Which Email Address is Suitable for the Player Account?
The email address provided during registration is crucial for account verification and communication. A confirmation link is sent to this email immediately after account creation. This link must be clicked to complete the account setup process. Only a verified email address ensures full access to all casino features and facilitates smooth transactions.
Using a valid and accessible email address is paramount, as it serves as the primary point of contact for important notifications, including those related to KYC checks and withdrawal confirmations. Failure to verify the email address can lead to account restrictions. The casino uses this address to send critical security updates and promotional offers.
If the confirmation email lands in the spam folder, players must actively check it to complete the registration. The casino cannot resend verification links once the initial email has been dispatched. Therefore, ensuring the primary inbox and spam folder are monitored is a player's responsibility. This step is vital for account security and functionality.
First Withdrawal Only After Completed KYC Check
To make a first withdrawal, players must complete the Know Your Customer (KYC) verification process. This involves submitting identification documents, such as an ID and proof of residence. The KYC check is a mandatory security measure to prevent fraud and ensure compliance with regulations. This process can take between 24 to 48 hours for review.
The verification of identity and address is a prerequisite for accessing withdrawal functionality. Documents like an ID and a bank statement (not older than 3 months) are required for the KYC process. Any discrepancies found between the provided documents and the player's registered information will block the withdrawal. This ensures the account holder is legitimate.
Upon successful completion of the KYC check, which typically takes 24-48 hours, players are then eligible to initiate their first withdrawal. This ensures that all player information is accurate and secure, aligning with the casino's commitment to safe gaming practices. The age limit of 18 years is strictly enforced during this check, with the date of birth matched against the ID.
Why Confirmation Email Lands in Spam Folder
Confirmation emails from online casinos, including Lucky-Block-Casino, can sometimes be filtered into a player's spam or junk folder. This is due to the security protocols of most email providers, which flag emails from new or unrecognised senders. The casino sends a confirmation link immediately upon registration for account verification.
Players should regularly check their spam folder after registering an account, especially if they have not received the expected confirmation email in their inbox. This is a common occurrence that can delay account activation and access to features. The casino's system sends the verification email instantly after the initial account setup.
To prevent future emails from landing in spam, players can add the casino's email address to their list of trusted contacts or safe senders. This action helps train the email provider's filters to recognise the casino's communications as legitimate. The initial verification email is crucial for activating the player account and completing registration from step 3.
ID, Residence Permit, and Bank Statement: 3 Proofs
The KYC process at Lucky-Block-Casino requires players to provide three specific types of documentation for verification. These include a valid identification document, such as a passport or driver's license, to confirm identity. The casino checks the date of birth on the ID against the registered details, ensuring the player meets the 18-year age limit.
In addition to identification, proof of residence is mandatory, typically a utility bill or bank statement that is no older than 3 months. This document confirms the player's current address. Together with the ID, these proofs ensure the player's location and identity are legitimate. For example, a bank statement shows financial activity and address.
These three proofs—ID, residence permit (or equivalent like a utility bill), and bank statement—collectively form the basis of the KYC check, which takes 24-48 hours. Adherence to these requirements, such as ensuring the bank statement is recent and shows the correct address, is critical for successful verification and subsequent withdrawals. This process is fundamental for account security.
Weekend Verification: Up to 72 Hours Waiting Time
The KYC-Verifizierung process at Lucky-Block-Casino can require up to 48 hours for completion. This verification step is critical for processing payouts, and any delays here directly impact the speed at which players receive their winnings. During peak times, especially weekends, this duration can extend, meaning a player might wait a maximum of 72 hours.
This 72-hour waiting period for KYC-Verifizierung is a standard operational timeframe. During this time, the casino checks submitted documents like an Ausweis and Adressnachweis. These checks are essential to prevent fraud and ensure compliance with regulations, but they do introduce a delay before any withdrawal can be finalized.
Therefore, players should anticipate that verification could take up to 3 days. This means if a withdrawal request is submitted on a Friday, the funds might not be processed until the following Monday or Tuesday, depending on the casino's internal processing schedule and the 72-hour maximum.
What Doesn't Count During Verification: Screenshots
For the KYC-Verifizierung, specific document types are required, and screenshots are explicitly not accepted. The casino needs an official Ausweis and an Adressnachweis that is no older than 3 months. Submitting a screenshot of these documents will likely result in a rejection of the verification attempt.
This rejection means that the 24-48 hours allocated for KYC-Verifizierung will be extended as the player needs to resubmit the correct documentation. The casino's policy is firm on this to ensure the validity and authenticity of the submitted proof of identity and address.
Consequently, players must ensure they provide clear, unedited copies of their Ausweis and Adressnachweis to avoid unnecessary delays in their payout process. Relying on screenshots for verification purposes can lead to a significant setback, potentially prolonging the wait for funds.
VPN and IP Change: Why Logins Get Blocked
Using a VPN or frequently changing your IP address can lead to login issues and account blocking at Lucky-Block-Casino. The casino monitors IP activity as part of its security protocols to prevent fraudulent activities and unauthorized access. A sudden change in IP address, especially when linked to a VPN, is flagged as suspicious.
This is because the casino matches your login IP address with the details provided during registration and KYC-Verifizierung. If there's a discrepancy, for instance, logging in from an IP address significantly different from your usual one, the system might automatically flag the account for review, potentially leading to a temporary block.
Therefore, players are advised against using VPN services or altering their IP addresses while logged into their Lucky-Block-Casino account. Adhering to the IP address associated with your registration ensures a smooth experience and avoids potential issues that could delay your access to funds or gameplay.
Bank Statement Older Than 3 Months Rejected
When undergoing KYC-Verifizierung, a bank statement must not be older than 3 months. This time limit ensures that the document accurately reflects the player's current address and financial standing. A bank statement that exceeds this 3-month threshold will be rejected by the casino's verification team.
The requirement for a recent Adressnachweis, such as a bank statement, is a standard procedure in online gambling to verify identity and prevent fraudulent activities. Submitting a statement older than 3 months means it is no longer considered valid proof of address for the KYC process.
Players must therefore obtain and submit a bank statement that has been issued within the last 3 months to successfully complete their KYC verification. Failure to do so will result in the verification process being stalled, consequently delaying any potential payouts and withdrawals.
Login on iPhones with iOS 13 Upwards
Accessing Lucky-Block-Casino is supported on iPhones running iOS 13 and later versions. This operating system compatibility ensures that most modern iPhone users can enjoy the platform without encountering technical difficulties related to their device's software. The casino aims for broad device support.
This means that if your iPhone has iOS 13, iOS 14, or any subsequent version installed, you should be able to log in and play games without any issues. The platform's web interface is designed to be responsive and compatible with these operating systems.
Players using iPhones with versions prior to iOS 13 might potentially experience some limitations or may not be able to access all features. It is recommended to have your iPhone operating system updated to iOS 13 or newer for optimal performance and full access to the casino's offerings.
Contact
Live - online chat
Banking
Providers
Lucky Block Casino 2026